YES!, as Spero we only sell 100% recycled handcrafted 925 Sterling Silver. Our jewellery is sustainable and designed to be everlasting. Check about us page to learn more about SPERO.

Once you’ve completed your purchase, we will send you an Order Confirmation email.

Please check your junk mail or spam folders if you can’t find it. Otherwise, please do not hesitate to contact us. 

Contact us as soon as possible for amendment options.

Unfortunately, we are unable to cancel or amend orders once they are on the way.

You can return your order once you have received it, please find further details in our returns page.

We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, Shop Pay, Apple Pay, Amazon Pay, Klarna and AliPay.

Please note AliPay is not available as a payment option for orders containing gift card.

Please note that if you select a different currency to shop on the GBP site, and select Paypal as your payment method, Paypal will charge you for the order in GBP, which you will see at Checkout and in your order confirmation.

At Spero, we take online security very seriously. At no point do we store any financial information on our servers. Spero employs trusted and reputable third party hosting agents and payment providers to ensure the security of personal data.

All credit card details are entered on a secure server using Shopify Payments. The transfer of the purchase details from our site to Shopify Payments are encapsulated using their encrypted and digitally signed protocol which is secure and tamper-proof. Shopify Payments is level 1 (the highest level) PCI DSS compliant.

VAT (at 20%) is included on all orders within the UK & Europe, and is included in the listed product prices.

EU orders: We would like to reassure all of our European customers that there will be no uninvited costs (additional customs taxes and duties) from Brexit's new trading laws.

Outside the EU: VAT (at 20%) is automatically taken off any order being delivered outside the EU. This amount has already been deducted from the product prices you see on the site.

To our customers in Australia, please note that we need to add a service tax (GST) to all orders from Australia in order for us to comply with Australian import tax laws. Please see the ATO website for more details.

International orders may be subject to customs or import duties and tax charges once they reach their destination country outside of the UK. These charges are payable by the customer and we do not currently cover this cost.

EU orders: We would like to reassure all of our European customers that there will be no uninvited costs (additional customs taxes and duties) from Brexit's new trading laws.

To our customers in Australia, please note that we need to add a service tax (GST) to all orders from Australia in order for us to comply with Australian import tax laws. Please see the ATO website for more details.

Check our shipping page for more information for each region.

YES! Special Jewellery Polishing Cloth is complimentary with every order you placed with Spero. Check our sustainability promise to learn more!

NO! We encourage our costumers to not to return their jewellery cleaning cloth and use it for their other jewelleries for longer use to increase sustainability.