Shipping and Returns

Shipping Method	Cost	Timeframe
UK Express Delivery	Free	1 - 2 Working Days
UK Next Day Delivery (If ordered before 12pm Monday – Thursday)	£5 Below £75 / Free Over £75	Next Working Day

Shipping Method	Cost	Timeframe
Standard Shipping	Free Over £30 or £5 Orders Below £30	5 - 7 Working Days
International Premium Delivery	Free Over £150 or £15 Orders Below £150	2 - 3 Working Days

Shipping Method	Cost	Timeframe
Standard Shipping	Free on Ordes Over £30 or £5 on Orders Below £30	5 - 7 Working Days
Express Shipping	Free on Orders Over £100 or £8 on Orders Below £100	3 - 5 Working Days

* We would like to reassure all of our European customers that there will be no uninvited costs (additional customs taxes and duties) from Brexit's new trading laws.
*When using our Standard Delivery service, certain European countries may require the receiver to pay duties and taxes, but rest assured if this happens our customer service team is on hand to help and arrange a full refund of any charges you have received. We’re working hard to ensure your shopping experience is as smooth as possible and we’re ready to help however we can, for any queries please contact info@sperolondon.com

Shipping Method	Cost	Timeframe
Standard Shipping	Free Over £50 / £5 Orders Below £50	5-7 days

 

 

EU orders: We would like to reassure all of our European customers that there will be no unexpected costs (additional customs taxes and duties) due to Brexit's new trading laws.

International orders may be subject to customs or import duties and tax charges once they reach their destination country outside of the UK. These charges are payable by the customer (where applicable), and we do not currently cover this cost."

Unfortunately, we do not currently offer a click-and-collect pick-up service.

Please send an email to info@sperolondon.com immediately. Once it has been dispatched, we are unable to make any changes or cancel the order. After receiving your order, you can initiate a return for any unwanted items.

Please send an email to info@sperolondon.com immediately to change your delivery addres. Unfortunately we're unable to redirect orders once they have left our warehouse, so please make sure to provide a shipping address where you will be available to receive your order. If you would still like to try and redirect your parcel once it's been despatched, please contact the courier directly to see if this would be possible.

We will send you tracking details once your order has been dispatched from our warehouse; you can find this information in your order dispatch email.

UK standard delivery: Royal Mail Tracked 24

UK Next Working Day Delivery: DPD

Europe (Inside EU): DHL / FEDEX / UPS / Royal Mail

International (Outside of EU): DHL / FEDEX / Royal Mail

Do not hesitate to get in touch with us for any inquiries.