SHIPPING
If you have a question or need assistance, please email our Customer Service team and we’ll be happy to help.
We aim to respond to all enquiries within 12–36 hours.
Orders placed before 1 PM (Mon – Fri) will be dispatched the same day.
Shipping Zones
UK
| Shipping Method | Cost | Timeframe |
| UK Express Delivery | Free | 1 - 2 Working Days |
|
UK Next Day Delivery (If ordered before 12pm Monday – Thursday) |
£5 Below £75 / Free Over £75 | Next Working Day |
USA - CANADA
| Shipping Method | Cost | Timeframe |
| International Premium Delivery | Free Over £100 or £25 Orders Below £100 | 1 - 3 Working Days |
| Standard Shipping | Free Over £30 or £5 Orders Below £30 | 3 - 8 Working Days |
*US orders ship from our US warehouse or with all duties paid.
*Shipping methods may vary depending on the item’s location. Full details are shown at checkout.
EUROPE
| Shipping Method | Cost | Timeframe |
| Standard Shipping | Free on Ordes Over £30 or £5 on Orders Below £30 | 5 - 7 Working Days |
| Express Shipping | Free on Orders Over £100 or £8 on Orders Below £100 | 3 - 5 Working Days |
*When using our Standard Delivery service, certain European countries will require the receiver to pay duty, tax and carrier handling fees. We’re working hard to ensure your shopping experience is as smooth as possible and we’re ready to help however we can, for any queries please contact info@sperolondon.com
*Shipping to Portugal has been suspended until further notice.
AUSTRALIA - NEW ZEALAND & JAPAN
| Shipping Method | Cost | Timeframe |
| International Premium Delivery | Free Over 150£ or £25 Orders Below £150 | 2 - 5 Working Days |
| Standard Shipping | Free Over £30 or £5 Orders Below £30 | 3 - 10 Working Days |
OTHER INTERNATIONAL
| Shipping Method | Cost | Timeframe |
|  Standard Shipping | Free Over £50 / £5 Orders Below £50 | 5-7 days |
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Shipping FAQs
CUSTOMS DUTIES AND TAXES
Rest assured, all US and Australia orders are shipped with duties paid (DDP). US orders may also be dispatched directly from our US warehouse.
Please note that all other international orders may be subject to customs or import duties and tax charges once they reach the destination country. Where applicable, these charges are the responsibility of the customer and are not covered by us.
Please note that all other international orders may be subject to customs or import duties and tax charges once they reach the destination country. Where applicable, these charges are the responsibility of the customer and are not covered by us.
CAN I PICK UP MY ORDER?
Unfortunately, we do not currently offer a click-and-collect pick-up service.
CAN I CHANGE OR CANCEL MY ORDER?
Please send an email to info@sperolondon.com immediately. Once it has been dispatched, we are unable to make any changes or cancel the order. After receiving your order, you can initiate a return for any unwanted items.
CAN MY ORDER BE REDIRECTED?
Please send an email to info@sperolondon.com immediately to change your delivery address. Unfortunately we're unable to redirect orders once they have left our warehouse, so please make sure to provide a shipping address where you will be available to receive your order. If you would still like to try and redirect your parcel once it's been dispatched, please contact the courier directly to see if this would be possible.
HOW CAN I TRACK MY ORDER?
We will send you tracking details once your order has been dispatched from our warehouse; you can find this information in your order dispatch email.
UK Express Delivery: Royal Mail Tracked 24, Amazon Shipping
UK Next Working Day Delivery: DPD
US Standart: DPD, Royal Mail
US Premium: UPS, DHL, FedEx
Europe (Inside EU): DHL / FEDEX / UPS / Royal Mail
International (Outside of EU&US ): DHL / FEDEX / Royal Mail
UK Express Delivery: Royal Mail Tracked 24, Amazon Shipping
UK Next Working Day Delivery: DPD
US Standart: DPD, Royal Mail
US Premium: UPS, DHL, FedEx
Europe (Inside EU): DHL / FEDEX / UPS / Royal Mail
International (Outside of EU&US ): DHL / FEDEX / Royal Mail
STILL HAVE QUESTIONS
Do not hesitate to get in touch with us for any inquiries.







